Ticket
Management,
Made Effortless
Kelsa’s no-code ticketing system streamlines support across channels—so your team can assign, prioritize, and resolve faster, without the clutter.
Support Functions That Drive Scale
Ticket Routing & Workflow
Alerts &
Escalation
Bulk Ticket
Management
Agent Tools & Context
Call Notes & Scripts
Add detailed notes and use predefined scripts tailored by customer type.
Connected Access
Work seamlessly across desktop and mobile with real-time sync.
On-the-Go Alignment
Keep field and office teams aligned with structured, personalized support.
Ticket management
